Plain English. No surprises. Here's how Vendra works and what we both agree to.
Questions? Email us at getvendra@gmail.com.
Vendra is a growth intelligence tool that analyzes your Etsy shop data and provides personalized weekly recommendations to help you grow your revenue. We are not affiliated with or endorsed by Etsy.
Our recommendations are generated by AI analysis of available data and are provided for informational purposes only. They represent possibilities based on observed patterns — not predictions or guarantees of results. Results vary based on factors outside our control including Etsy's algorithm, market conditions, competitor activity, and your individual shop circumstances. Vendra is not a licensed business consultant. You make all decisions about your shop — we provide the intelligence to inform those decisions.
Anyone operating an Etsy shop. You must be 18 or older. You must be the owner or authorized operator of any shop you connect to Vendra. One account per person. You may not share account access with others or resell access to Vendra.
We aim for high quality recommendations but cannot guarantee specific business outcomes. Etsy's algorithm, market conditions, economic factors, and your own business decisions all affect results in ways outside our control.
Vendra offers free and paid tiers. Paid plans are billed monthly or annually through Stripe.
Monthly plans — cancel anytime, access continues until end of current billing period, no charge after.
Annual plans — cancel anytime, receive prorated refund for remaining complete months.
Early waitlist members who become paying customers receive founder pricing — their signup price is their price as long as they remain continuously subscribed. We will never raise prices on existing subscribers without 60 days notice and an opt-out option.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL VENDRA, ITS OWNERS, OFFICERS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, OR COST OF SUBSTITUTE SERVICES, EVEN IF VENDRA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Vendra is not responsible for: (a) Etsy policy changes, algorithm updates, account suspensions, account bans, or any action taken by Etsy against your account; (b) market conditions, economic factors, seasonal trends, or competitor actions that affect your business; (c) any business outcome, revenue result, or loss resulting from following, partially following, or not following our recommendations; (d) interruptions, errors, or unavailability of the Service due to factors outside our reasonable control.
OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE — WHETHER IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE — SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL FEES YOU PAID TO VENDRA IN THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) FIFTY U.S. DOLLARS ($50.00).
Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability is limited to the fullest extent permitted by applicable law. The limitations in this section apply even if any limited remedy fails of its essential purpose.
Your shop data belongs to you always. You can export or delete it at any time.
Vendra's recommendation framework, prompt architecture, interface design, and aggregate intelligence systems belong to Vendra. The anonymized aggregate insights we derive from platform-wide patterns belong to Vendra and may be used to improve recommendations for all users.
You can close your account anytime. We can suspend or terminate accounts that violate these terms. We will give reasonable notice before termination except in cases of serious violations. Upon termination your data is deleted within 30 days upon request.
We will email you 30 days before any material changes take effect. Continued use after the notice period constitutes acceptance. Founder pricing commitments are permanently protected regardless of terms updates.
These terms are governed by the laws of the State of Florida. Any disputes will be resolved in the courts of Broward County, Florida.
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, VENDRA EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
Vendra does not warrant that: (a) the Service will be uninterrupted, timely, secure, or error-free; (b) any information obtained through the Service will be accurate, complete, or reliable; (c) any errors or defects will be corrected; or (d) the Service is free of viruses or other harmful components.
All recommendations, analyses, and insights generated by the Service are for informational purposes only. They are produced by AI systems analyzing available data and do not constitute professional business, financial, legal, or accounting advice. You acknowledge that AI-generated recommendations may be incomplete, inaccurate, or not suited to your specific circumstances. No advisor-client relationship is formed by your use of the Service.
Vendra makes no representation that the Service or its content is appropriate or available for use in any particular location. Those who access the Service do so on their own initiative and are responsible for compliance with applicable local laws.
You agree to defend, indemnify, and hold harmless Vendra and its owners, officers, employees, agents, successors, and assigns from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with: (a) your access to or use of the Service; (b) your violation of these Terms; (c) your violation of any third-party right, including any intellectual property right or privacy right; (d) any claim that your use of the Service caused damage to a third party; or (e) your violation of any applicable law or regulation.
This indemnification obligation will survive termination of these Terms and your use of the Service. Vendra reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you will cooperate fully with Vendra in asserting any available defenses.
Informal resolution first. Before filing any formal legal claim, you agree to contact us at getvendra@gmail.com and attempt to resolve the dispute informally for at least thirty (30) days. Most concerns can be resolved quickly this way.
Binding arbitration. If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms or the Service — including questions of arbitrability — shall be resolved by final and binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect. The arbitration shall be conducted in English. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
Class action waiver. YOU AND VENDRA AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding.
Small claims exception. Notwithstanding the above, either party may bring an individual action in small claims court for disputes that qualify under that court's jurisdiction.
Opt-out. You may opt out of arbitration within thirty (30) days of first accepting these Terms by emailing getvendra@gmail.com with "Arbitration Opt-Out" in the subject line and your name and account email in the body. If you opt out, any disputes shall be resolved exclusively in the courts described in Section 15.
These Terms and any dispute arising out of or related to them or the Service shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict-of-law provisions.
For any claims not subject to arbitration under Section 14, or where the arbitration agreement is found unenforceable, you irrevocably consent to the exclusive personal jurisdiction and venue of the state and federal courts located in Broward County, Florida. You waive any objection to such jurisdiction and venue, including any objection based on inconvenient forum.
The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.
Severability. If any provision of these Terms is found by a court or arbitrator to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.
Entire agreement. These Terms, together with our Privacy Policy and any additional terms you have agreed to in connection with specific features of the Service, constitute the entire agreement between you and Vendra concerning the Service and supersede all prior and contemporaneous agreements, representations, warranties, and understandings — whether written or oral — relating to the subject matter herein.
No waiver. Vendra's failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. A waiver of any provision in one instance does not constitute a continuing waiver or a waiver of any other provision.
Assignment. You may not assign or transfer these Terms or any rights or obligations hereunder without Vendra's prior written consent. Vendra may freely assign these Terms, including in connection with a merger, acquisition, or sale of all or substantially all of its assets. These Terms inure to the benefit of and are binding upon the parties and their respective permitted successors and assigns.
Force majeure. Vendra shall not be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including acts of God, natural disasters, pandemic, war, terrorism, government action, labor disputes, or internet or infrastructure failures.